Our Commitment to health, safety, and security.
In response to the development of the COVID-19 pandemic, we continue to follow the latest advice and recommendations from the Center for Disease Control (CDC), World Health Organization (WHO), and the local authorities in the countries we operate in. For up-to-date information and further details, please refer to the WHO and the Centers for Disease Control and Prevention.
We are continuously monitoring and following the changes in recommendations and guidelines of the local governments and the local health authorities in the countries we operate in, to continue working towards providing the best service possible while safeguarding the safety of our guests and associates, within the requirements issued by such local authorities.
Our standard cancelation policy of 24-hour notice of cancelations remains in effect. If we don’t receive notice by 3 p.m. the day before your arrival, we will charge your credit card for 1 night’s stay.